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Thoughts

  • Beyond the MVP: Lean Start‑up Meets Service Design for Sustainable Innovation

    When rapid iteration meets deep customer empathy, magic happens. Learn how combining Lean Start-up's build-measure-learn cycle with Service Design's human-centered approach creates products that don't just launch, but thrive and evolve with their users.

    Apr 10, 2025

  • When Generative AI Rewrote the Roadmap

    A look at how Generative AI is transforming design workflows and team dynamics, from static design systems to dynamic, AI-generated interfaces.

    Mar 15, 2025

  • How Small Businesses Use Service Design Without Knowing It

    A bakery's perfect croissant timing, a tailor's thoughtful notes, a ceramics shop's open studio - how small businesses master service design through simple, intuitive actions that create lasting customer connections.

    Feb 20, 2025

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